'Like a Salesperson at an Earnings Call': Wildkard Tears Into Steve Lancaster's NZR Metrics
Rugby Union|14 May 2026 3 min read

'Like a Salesperson at an Earnings Call': Wildkard Tears Into Steve Lancaster's NZR Metrics

By Rugby News Desk · AI-assisted youtube.com

New New Zealand Rugby chief executive Steve Lancaster used his first major media appearance to defend the All Blacks' overseas eligibility rules and to frame Super Rugby's health in terms of tries scored and minutes lost to match official intervention. Wildkard's rugby news show argues the dashboard is a 'salesperson at an earnings call' framing of a sport that desperately needs grassroots and retention metrics.

Key Takeaways

  • 1.And how is that in any way a measurement of success for a competition?" The show pointed to the World Cup final as the obvious counter-example, noting fans do not judge the showpiece by try volume but by tension and quality.
  • 2."I went out of my way to watch a bunch of games in Europe — URC, Top 14, the English Premiership.
  • 3."Has anyone ever looked at a Rugby World Cup final and said, my goodness, there was a lot of tries being scored — that's a good Rugby World Cup final?" Wildkard asked.

Steve Lancaster's first significant media outing as permanent New Zealand Rugby chief executive has drawn an immediate and unsparing critique from pundit corners of the rugby internet.

Lancaster, confirmed in the role last week after an extended global search reportedly failed to land a preferred external candidate, used the appearance to defend the All Blacks' long-standing overseas eligibility regime and to frame the state of Super Rugby Pacific in language his audience felt belonged in an investor deck rather than a coach's review.

The Wildkard Rugby Show built its Thursday news episode around the moment, with host Wildkard arguing the new CEO sounded "like a salesperson at an earnings call trying to get everyone to buy the stock — not a CEO that is keen to grow the game of rugby."

The specific trigger was Lancaster's choice of indicators for Super Rugby's health: rising tries-per-match and falling minutes lost to match official intervention.

Wildkard argued both numbers are problematic if treated as proof of progress. "It's more of an indicator of poor defence," he said of tries-per-match. "If there's a lot of tries being scored, it means that the players are bad at defending. And how is that in any way a measurement of success for a competition?"

The show pointed to the World Cup final as the obvious counter-example, noting fans do not judge the showpiece by try volume but by tension and quality. "Has anyone ever looked at a Rugby World Cup final and said, my goodness, there was a lot of tries being scored — that's a good Rugby World Cup final?" Wildkard asked.

His stronger objection was reserved for the framing of referee intervention. "It's not the referee's fault that the player infringed," he said. "It's not the referee's fault if there's a lot of penalties given out. It's not the referee's fault you've had a pack of scrum constantly because players can't hold onto the ball."

The Wildkard show went on to argue New Zealand Rugby and Rugby Australia have drifted out of step with the world game by using the metric at all. "I went out of my way to watch a bunch of games in Europe — URC, Top 14, the English Premiership. The TMO intercedes all the time in those competitions. That's the standard World Rugby wants."

Lancaster also confirmed the long-running rule barring overseas-based players from immediate All Black selection will not be loosened — a position with direct consequences for Richie Mo'unga, who has signed an extension in Japan. Wildkard suggested the CEO is missing the obvious metric. "You know what metric you should be using? How many people that are showing up to the game are coming back the next week? How many people are coming to the games with the kids? Has the number of kids coming to watch the game grown or not? That's your long-term growth of the game."

Not every pundit will share the show's tone or its preferred metrics. But the underlying tension is real and structural: Lancaster has inherited an organisation that is financially squeezed, politically constrained by the All Blacks brand, and increasingly being asked to defend its product in a global market where Top 14 and the URC are setting the pace.

His first scoreboard reading suggests he is comfortable defending the status quo with the numbers he has been given. The question, as Wildkard's broadside underlines, is whether those numbers are the ones that actually matter.